Frequently Asked Questions

Your personalized song is available within 5 minutes of payment. Most songs are ready even faster — AI generates your unique song immediately after payment is confirmed.

Yes — the scope depends on the plan. Standard offers up to 10 lyric revisions before the music is generated, and you can also paste your own lyrics. Premium additionally includes 1 free revision AFTER the song is generated (e.g. fixing a name, date, or chorus line). Further post-generation revisions can be purchased. The Basic plan doesn't include lyric editing.

We offer a 100% money-back guarantee. If you're not completely satisfied with your personalized song, contact us within 7 days of delivery for a full refund. However, 99% of our customers love their songs on the first try!

We use advanced AI to analyze the story and details you share about your relationship and special moments, then generate original lyrics and music in your chosen genre — creating a completely unique song that captures your personal story. For Premium plan customers, our team of musicians is available to handle special custom requests.

Absolutely! All our plans include personal event rights. You can play your song at weddings, birthdays, anniversaries, or any special occasion. You'll receive a high-quality MP3 file, perfect for any sound system.

We offer a wide range of genres including Pop, Rock, Country, Hip-Hop, R&B, Jazz, Acoustic, Electronic, Latin and many more — during the creation process you pick from over 20 music styles. On top of that, we try to vary the sound within your chosen genre based on what your lyrics say, so the music matches the mood of the story. If you want full control, you can manually edit the music-style description with very unique options (e.g. "epic orchestral, female vocal, lo-fi synth"), or ask the AI to revise the lyrics and propose a fresh style.

You receive full personal use rights with all plans.

You'll get a downloadable MP3 you can share any way you like — by email, social media, messaging apps or cloud storage. Every plan includes a unique link to an animated recipient page plus a QR code — just send the link to share the song. Standard and Premium plans additionally let you upload photos and a text dedication onto the song page. Premium also adds a Lyric Video (MP4) and full page customization — pick the theme, colors and animations.

Yes. Contact us with your order number and billing details.

Reply to the song-ready email (or use the contact form) and tell us exactly what to fix. On the Premium plan this post-generation correction is free. On Standard, post-generation revisions are paid — so it's worth carefully checking the spelling of names and dates while reviewing the lyrics, when editing is still free.

The lyric video is generated separately, usually 10–30 minutes after the MP3 song. If it's still missing on your order page after an hour, just write to us and we'll push the process manually. Lyric video is available with Premium plans and selected add-ons.

In 99% of cases, the song arrives within 5 minutes. First, check your "Promotions" and "Spam" folders — sometimes the delivery email lands there. If 30 minutes pass and there's still nothing, write to us with your order number (LS-XXXX…) and we'll re-run the generation immediately, at no extra charge.

No worries — you can switch between version A and B from your order page anytime, even after approval. If you don't see the option, write to us and we'll toggle it on our side. Both versions are saved and stay available to you forever.

Yes — at the bottom of the song page you'll find a QR code that points directly to the recipient's animated song page. You can save it as PNG and print it on a greeting card, gift wrap, or cake topper. It's a popular way to add a digital song to a physical gift.